Limpiadora Facial Purificante Preguntas Frecuentes
Your cleanser doesn't foam, so how does it clean my skin?
Our cleanser does not contain any harsh ingredients or common detergents like most cleansers. Instead, we use the power of witch hazel and lemon verbena in order to deeply cleanse, reduce the appearance of dark spots, help pores appear smaller, and diminish the appearance of blemishes and redness for healthy-looking skin. Additionally, this cleanser is formulated with quinoa, shea butter, and fennel oil to hydrate and maintain the skin's natural pH balance.
Does this cleanser work for sensitive skin?
Our cleanser is perfect for sensitive skin as it does not contain detergents or chemical ingredients that irritate the skin. Its blend of botanical ingredients helps to soothe while cleaning. However, if you want to check how your skin reacts, try it on a place on your body, we recommend it on the inside of the arm, before applying it to your face.
How many times a day should I use it?
We recommend using it twice a day if your skin is normal or combination, but if it is dry or sensitive only once, preferably at night. As it is a gentle but effective cleanser, you can apply it to your face in the morning when you wake up and in the evening after removing your makeup to remove all the accumulation of contamination from toxins and impurities that your skin receives during the day.
What other products should I use with the cleanser?
Our advice is to start your skincare routine by applying the Purifying Facial Cleanser, then follow up with our soothing facial toner to purify, tighten and balance the skin's pH. Finally, you can complete your routine with our Daily Facial Moisturizer or Restoring Night Cream to lock in moisture and properly prepare skin for makeup or bedtime.
Can I use this cleanser as a make-up remover?
Our cleanser cleanses the skin very well and can help a little to remove makeup, but it is not specially formulated for this. Therefore, we do not recommend that you use it for this purpose. Also, asking it to remove all the waterproof lash and also to clean the rest of your face is a lot. It is better to remove makeup first and then use the cleanser to remove all the impurities that always remain on the face.
Is shipping free?
We offer FREE SHIPPING in the US for purchases over $30. You will receive your order between 5 to 7 business days.
More shipping options
Economy shipping (3-5 business days) - $5.95
Express shipping (2-3 business days) - $10.95
Shipping to Canada
International Flat Rate (7-10 days) $14.95
Express International (2 - 4 days) $29.95
What's your refund policy?
At Zue Botanicals we always make sure that our customers are 100% satisfied with our products. In the event that you are not satisfied with your purchase for any reason, you can return the items within 30 days of the purchase date for a 100% refund of your order. Refund will be given immediately after inspection. When you return the products, please include a printed copy of your order confirmation email.
Please note that original shipping and handling charges are non-refundable.