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Frequently Asked Questions Refund Policy

At Zue Beauty, we always seek to ensure that our customers are 100% satisfied with our products and services. We will work with you to resolve any concerns and/or handle special requests. In the event that you are dissatisfied with your purchase for any reason, you may return the item(s) within 30 days of the purchase date for a refund, which will be granted promptly after inspection. When returning products, please include a printout of your order confirmation email.

Please note the following:

  • Original shipping and handling charges are non-refundable.
  • You are responsible for return shipping fees.
  • Zue Beauty is not responsible for lost or misdelivered returns, so please be sure to mail your return using an insured/traceable method showing our correct address.
  • Refunds will be credited in the same form as the original payment. It will post to your account within 14 days from the acceptance date.

The Perfect Duo + FREE Cosmetic Bag *

Try the Perfect Duo that includes our Daily Facial Moisturizer and Restoring Night Cream with quinoa, green tea and seaweed to naturally boost collagen production while deeply hydrating, nourishing and plumping your skin 24/7

*You'll randomly get one of our two cosmetic bags designs

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Restoring Night Cream

A nighttime boosting moisturizer, which hydrates and tightens skin while you sleep

The Restoring Night Cream is made with quinoa, an ingredient that deeply moisturizes, improves smoothness and elasticity, boosts natural collagen production, and promotes even skin tone.

Seaweed and gotu kola help cleanse skin, reduce the look of fine lines and wrinkles, and (thanks to their high antioxidant content) help protect skin from the aggression of free radicals. This natural formula delivers powerful overnight protection to your skin.

Daily Facial Moisturizer

The perfect peptide moisturizer that hydrates your skin without leaving you feeling greasy.

Our Daily Facial Moisturizer is made with Quinoa, green tea and benzoin join forces to help balance oils, leaving your skin feeling soft and non-greasy with a refreshing matte finish.

Quinoa extract reduces the appearance of pores and promotes even skin tone. Green tea and benzoin have powerful antioxidant properties to soothe skin while helping reduce blemishes and redness.

This unique, lightweight moisturizer deeply hydrates, nourishes and plump your skin for a fresh, makeup-ready canvas.

Natural Beauty
Inside and Out

Discover what’s naturally beautiful about you.

Love yourself at every age while being conscious about the ingredients you use to bring harmony to your skin.

What our customers are saying...

@theevsocial

I enjoyed using the daily facial moisturizer because I found it to be well balanced not too heavy but heavy enough to feel like it was seeping into my skin and actually moisturizing me which I need in these dry days post winter. The green tea in the formula was nice and soothing on my skin it was hydrating and lovely.

@gentlesoulyogi

I love this plant based skin care product that makes my skin feel and look radiant! ::: From the moment I put it on, my skin feels smooth and hydrated.

@amandasimplice

Ladies, taking care of your skin is SO important. Period. Makeup won’t look good if there isn’t a flawless base to work with. I’m currently on a serious mission to find a skin care routine that is natural, high-quality, and works for my skin so I tested this @zuebeauty quinoa-based facial cleanser and night cream...I noticed immediate results! This product smells HEAVENLY and it feels so light and soft on your skin. Side note: who knew quinoa was good for your skin? Did I mention @zuebeauty supports animal & environmental causes around the WORLD? Please check them out! OH, I’m also giving away a free cleanser and night cream. Want it? 😎#zuebeauty

@barracobrasil

I've been using this all natural 🌱vegan 🌾 cruelty-free 🐰 skincare line @zuebeauty for about a week now and I can't get enough of it! 💕 My skin feels so moisturized, and soft. It does not make me greasy, it sinks right in, and smells so good.

@amberlovesmakeup04

I've been using them the past week and really like them. I love how light the creams are this would be great for oily skin and normal skin but it is also moisturizing so I think dry skin would love it too. I love the smell of these products and they feel so refreshing on the face

@leez4920

Beauty is natural, just love ZUE beauty products 💕no toxic ingredients, boosts your collagen production and their giveback program makes their products twice as good. This silky cleanser leaves your skin glowing and soft to give you your best no make up look 👀 seriously you have to try these products‼️Thank you @zuebeauty.

@jolenegoring

I’ve discovered an amazing new natural beauty brand @zuebeauty that uses one of my fave foods- quinoa - to beautify!!! 🌱🌱✨ @zuebeauty is quinoa-based skincare line that boosts collagen production, is filled with plant-based amino acids, scented with essential oils, and the perfect blend of natural extracts that will take really good care of your skin! All certified B-Corp, vegan and cruelty-free 🐰🥕❤️

@la_la_lita

Hits me right in the feels. @zuebeauty is a clean, quinoa based line that addresses skin issues such as sensitive skin and anti-aging (bye wrinkles). Save your skin and the planet.

@natasha_lares_hair

So far I really like their Exfoliating Facial Scrub, with quinoa and apricot seeds. It’s light and isn’t too harsh or dense. I get a nice smooth feeling without feeling like my face was fully stripped of oils and love that the ingredients look safe enough to eat... mostly plant based oils. I also preferred their Daily Facial Moisturizer over the night time version. The green tea extract leaves an amazing airy clean smell without being over powering. And my face feels hydrated but not oily. I just wish it had SPF already in it... I hate applying SPF after.

@shikhasingh1303

I am obsessed with quinoa bowls🙃for my meals and when I heard of skincare having quinoa in it, I had to try it.. I have oily to combination skin which is sensitive and acne prone but the night cream was mild enough for my skin. I like the non-sticky formula which is perfect for this season.

@hellokimberlee

even in the wild, i take my damn skincare seriously! woke up today super happy that i brought my @zuebeauty cleanser along for mornings at the campsite 😌 feeling refreshed and ready for more adventures!

@simplykristinka

I have been using now for almost a month, and I'm in love. The soothing facial toner is made of quinoa and cucumbers, so it's very refreshing and I love the fact that it is a spray bottle it's very easy to use, just spray into your hands and tab all over your face or spray onto your face and make you life easier. Usually, I barely use toners but this one has a smooth texture and feels really pleasant on the skin, it doesnt feel rough or sticky like others that I have tried before!

@victoria_voll_lovelace

Our long, cold Canadian winters can sure take a toll on our skin. That’s why using a hydrating, non greasy moisturizer is so important‼️ Zue’s moisturizer is nongmo vegan and smells and feels amazing‼️ I definitive give the moisturizer a 5 ⭐️ ⭐️ ⭐️ ⭐️ ⭐️ #over50 #antiaging #lookyourbest #agegracefully

@blueyedtineWild

I always have to up my skin care in the winter when my skin dries up. So, I’m thrilled to be working with a Vegan, certified B-corp skin care company! I was a little skeptical because it’s made from Quinoa. But, I’ve been using the day and night moisturizer for about a week, and am so happy with the results! The day version works great with makeup and neither feels greasy. 🧖🏻‍♀️💞

@beautyecologist

I simply adore the uplifting citrus aroma that gets me going in the morning and that I can apply sunscreen afterwards without it turning cakey or flaky because it absorbs nicely into my skin. I noticed that the redness around my nose has improved since using these products. I love that these are all made without parabens, artificial fragrances, petrolatum, or GMOs. #over40 #instabeauty #greenbeauty

@jinjuthamakeupI

I love the texture of this moisturizer! It has a gel-cream consistency that quickly absorbs into your skin and leaves your skin feeling instantly hydrated without greasy feeling and leaves no residue and also has amazing smell of Lemon Verbena leaf and Ylang Ylang.

@louise.simplyfit

OK, confession time…. I have been less than kind to my skin since having babies. Honestly, by the time I get to bed I am just so exhausted, I often skin the cleansing, the toning, the seruming, the moisturizing. I know, I know…I’m sorry! I know I’m going to get a ton of skincare peeps scalding me, hahahaha, and what’s worse is that I know you’re right!! So here I am on the almost eve of my 38th birthday, COMMITTING to better skincare. There…I said it, I’m really going to do it ;) I’ve been trying this moisturizer for the past week or so, and I can honestly see and feel the difference already. With years of neglect and dry winter skin, it kind of has its work cut out ;) What I love most about these moisturizers (I’ve been using restoring night cream and daily facial moisturizer) is that they are vegan, cruelty free, support sustainable farming PLUS they share a portion of their proceeds to make the world a better place. BOOM. So as I’m committing to treating my skin better, I’m also committing to treating the world better. Win, win, win!

@kaleyvrose

Loving the Daily Facial Moisturizer!

Customer Reviews

Based on 18 reviews Write a review

Most Asked Questions

Are your products 100% organic?

They are organically produced and harvested, but we are not currently certified as an organic product. This is mostly because in order to get our products certified, we have to certify each parcel from our farmers. We currently work with 1200 farmer families, so it’s a long process to get each one certified. Still, we are committed on the short run to have all of our products certified as Organic.

How do you fragrance your products?

With the variety of essential oils in the formulations. These oils have natural scents due to the plants they are extracted from.

Do you use any synthetic ingredients?

No, all of our ingredients are natural and organically produced.